FAQ

Which file formats can you print from?

Whilst we can print from most formats, for our online service we require files in one of the following formats; .plt, .pdf, .dwf or .tif files.

How long does it take to print and deliver our materials?

We aim to send out orders received before 3:00pm the same day. However large orders or orders received after 3:00pm may be despatched the next day

Can you deliver anywhere in the country?

Yes we use courier services which can deliver to most of the UK the next day

Will I definitely receive my plans within 24 hours?

We will do everything possible to ensure your drawings are delivered on time, but we cannot guarantee this as we are reliant on third party suppliers for delivery.

Will you print my drawing to scale

We will print your drawing at the size you have ordered. Please ensure this is at the scale you require.

What exactly are A4, A3, A2, A1 and A0 sizes?

Paper Dimensions
A4 210mm x 297mm
A3 420mm x 297mm
A2 594mm x 420mm
A1 841mm x 594mm
A0 1189mm x 841mm

My drawing is not exactly 'A' size proportions, what size will you print it?

We will print it to the largest size possible, retaining its proportions, within the standard A size you have requested.

What exactly is encapsulation?

Encapsulation involves sandwiching your drawing between two sheets of polyester film. This provides protection against spills and finger marks. However it is not designed for long-term outdoor usage.

What payment cards do you accept and will my details be safe?

We currently accept the following cards: Visa; Visa Debit; Visa Electron; MasterCard; Maestro; Solo. All of our online payment processing is safely and securely handled by the UK's leading independent payment service provider, Sage Pay. The online payment processing choice of such famous names as LoveFilm.com and EasyJet. For more information, please see Sage Pay's website.

Can you ship overseas?

Sorry, we do not currently ship overseas.


Any other questions?

If your question isn't answered above, please don't hesitate to give us a call on 01895 460060 or email orders@planprinting24.co.uk.

Order online